Our returns services

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Returns portal

User-friendly and individually configurable returns portal for convenient online returns.


Acceptance and assignment of returns as well as verification of the completeness of the articles and their condition according to certain classification.

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Returns processing

Processing of the returned goods in their respective condition, from re-storage to recycling of the articles.

  • Fashion reconditioning: High-quality services from washing, ironing to sewing and other preparation services.

Features for sustainably long-term success in e-commerce

  • Individual branding: Store your own logo in the returns portal to ensure a consistent brand presence.
  • Configurable return reasons: Individual return reasons for your customers to choose during online returnment via online returns portal.
  • Returns label: Digital label via the returns portal or printed return label enclosed with each shipment.
  • Optimization of inventory and cost planning: Early information on returns to anticipate inventory movements and optimize your cost planning.