Our returns services

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Returns portal

User-friendly and individually configurable returns portal for convenient online returns.

ABC-classification

Acceptance and assignment of returns as well as verification of the completeness of the articles and their condition according to certain classification.

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Returns processing

Processing of the returned goods in their respective condition, from re-storage to recycling of the articles.

  • Fashion reconditioning: High-quality services from washing, ironing to sewing and other preparation services.

Features for sustainably long-term success in e-commerce

  • Individual branding: Store your own logo in the returns portal to ensure a consistent brand presence.
  • Configurable return reasons: Individual return reasons for your customers to choose during online returnment via online returns portal.
  • Returns label: Digital label via the returns portal or printed return label enclosed with each shipment.
  • Optimization of inventory and cost planning: Early information on returns to anticipate inventory movements and optimize your cost planning.