Our odc portal

As an odc customer, you can control logistics processes via the odc portal. The portal is constantly expanded with new features so that customers can regularly benefit from new logistics options.

Unser neues Dashboard EMMA
Dashboard
The dashboard gives you a quick overview of the most important key figures such as total number of orders, orders per day or number of invalid orders.
Articles
After we have imported your article data from your shop or ERP system, you can view all articles in the portal and, if necessary, enrich or change the existing data.
Notification
A five-step process guides you through the correct notification and delivery of goods. You will also see all previous deliveries in the portal. We can also provide you with a csv upload, which simplifies your effort, especially for a high number of SKUs.
Stock
When we have imported your article data and received the first delivery, you can see the current stock of your goods in the portal. We usually write back this stock to your system several times a day.
Orders
All transmitted and processed orders at a glance. You have the possibility to filter your orders according to certain criteria. In that way, you have e.g. all invalid orders displayed and thereby you are able to immediately resolve possible causes of problems.
Returns
In the returns area of the portal, all returns registered so far are displayed. Above that you may defined that customers must request a return via you and you create the return label for them. In this way, you ensure full control over your returns.

Various features for full transparency

  • Automatic order import from your system
  • Automatic stock updates
  • Order status in single working steps
  • Tracking numbers for your customers
  • Configuration of specific business rules
  • Validation of orders, e.g. address validation